![]() ![]() While hearing loss affects millions of people for many different reasons – age, illness, injury, loud working conditions, and military service – it doesn’t have to limit the quality of their phone conversations. Please visit /apply.ĬaptionCall is the industry leader in the provision of captioned-telephone service that is available at no-cost to anyone who has hearing loss that necessitates the use of captions to use the phone. “Their satisfaction – and keeping them connected - is our priority.”ĬaptionCall has set up a special webpage for hard-of-hearing callers who currently may be using another phone captioning service – or for first-time users – who would like to experience CaptionCall. “We are dedicated to providing an optimal experience for our callers,” says Jason Dunn, CaptionCall Chief Operations Officer. CaptionCall also provides contactless installation, product training, as well as user guides and videos.īecause CaptionCall service is funded by a federal government program made possible through the Americans with Disabilities Act, CaptionCall works seamlessly with phone service providers so there is no increase to eligible callers’ monthly bills. CaptionCall offers mobile options, Spanish captioning service, and 911 emergency calling. In addition, callers can save Contacts and can also review the most recent conversation. The phone dials, rings, and operates like a regular phone. A large, easy-to-read screen displays text that automatically scrolls during conversations. With CaptionCall’s captioning service, callers can hear and read what the other person is saying. And, as always, our dedicated trainers and customer support teams stand ready to provide customers with the resources they need.” This accomplishes little or no wait for captions. This includes adding a larger touch screen as well as investing in revolutionary captioning technology that offers excellent speed of answer due to our ability to offer live captioning agents in combination with automated speech recognition. “We are providing new, next-generation technology that enhances our customers’ overall experience. “At CaptionCall, our mission is to help people with hearing loss stay socially connected for a longer, happier, healthier life,” notes CaptionCall CEO Jorge Rodriguez. CaptionCall’s continued commitment includes investments in new technology and user platforms that will improve customers’ captioning service experience. 05, 2022 (GLOBE NEWSWIRE) - With the new year, CaptionCall reaffirms its commitment to providing critical communication services for people who experience hearing loss and need captions to use the telephone. ![]()
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